Privacy Policy

• Account information: name, email address, and credentials
• Profile information: gender, date of birth, phone number, address, and profile photo
• Organization and team data: names, descriptions, rosters, and tournament information
• Payment information: processed securely through third-party payment processors — we do not store your credit card or bank details
• Usage data: pages visited, features used, device type, browser type, IP address, and interaction patterns

• Provide, operate, maintain, and improve our platform and services
• Process transactions, manage subscriptions, and send related billing information
• Send transactional communications such as account confirmations, security alerts, and service updates
• Display your profile information to other users within your organizations and teams, according to your privacy settings
• Monitor and analyze usage trends to improve user experience, detect fraud, and ensure platform security

• With third-party service providers who assist us in operating the platform (payment processing, hosting, analytics), subject to confidentiality obligations
• With other users within your organizations and teams, based on your account and privacy settings
• When required by law, legal process, or government request
• To protect the rights, property, or safety of Capy Software LLC, our users, or the public
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We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections, secure authentication mechanisms, and access controls. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you our services. If you request account deletion, we will delete or anonymize your personal data within a reasonable timeframe, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

TournamentLens is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly. Organizations managing youth tournaments are responsible for obtaining appropriate parental consent.

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to object to or restrict certain processing. You can manage most of your information through your account settings. For additional requests, contact us at support@tournamentlens.com. We will respond within the timeframe required by applicable law.

Your information may be stored and processed in the United States or other countries where our service providers operate. By using TournamentLens, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the platform after changes are posted constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@tournamentlens.com.