Frequently Asked Questions

TournamentLens is a multi-activity tournament management platform built and operated by Capy Software LLC. Organizations can create tournaments, collect player fees, generate schedules, and track standings — all in one place. We support 43+ activities including sports, e-sports, mind games, and card games, with team, individual, and doubles competition modes.

TournamentLens is powered by Capy Software LLC. We are dedicated to building reliable, easy-to-use tools for tournament organizers and players.

Click "Get Started Free" on the homepage and sign up with your email and password. Once signed in, you'll be taken to your dashboard where you can join an existing organization or create your own.

An Organization is the top-level entity that owns tournaments and manages teams. Think of it as a league or club. A Team is a group of players that competes in tournaments within an organization. You need to be part of an organization before you can create or join a team.

No! You can join an existing public organization or accept an invitation to a private one. Once you're a member, you can join teams and enroll in seasons. Creating an organization is only needed if you want to organize your own tournaments.

We support 43+ activities across 6 categories: Team Sports (Soccer, Basketball, Volleyball, and more), Racket Sports (Tennis, Badminton, Pickleball), E-Sports (League of Legends, Valorant, Counter-Strike), Mind Games (Chess, Go, Checkers), Card Games (Poker, Bridge), and Other (Debate, Spelling Bee, Quiz Bowl). Each activity supports team, individual, or doubles competition modes.

TournamentLens supports three competition modes: Team (traditional team-based competitions), Individual (solo competitors like chess or singles tennis), and Doubles (pairs competing together, like doubles tennis or beach volleyball). The mode is set when creating a tournament and determines how enrollment, scheduling, and scoring work.

Yes! When creating a tournament, select Chess as the activity and Individual as the competition mode. Players enroll directly without needing a team. The platform handles individual brackets, round-robin pairings, and standings just like team tournaments.

We support 43+ activities across 6 categories: Team Sports (Soccer, Basketball, Volleyball, Hockey, and more), Racket Sports (Tennis, Badminton, Pickleball, Table Tennis), Mind Games (Chess, Go, Checkers, Backgammon), E-Sports (League of Legends, Valorant, Rocket League, Fortnite), Card Games (Poker, Bridge), and Other (Debate, Spelling Bee, Quiz Bowl, Cornhole).

The competition mode is set at tournament creation and cannot be changed afterward. This is because it fundamentally affects how enrollment, scheduling, and match results work. If you need a different mode, create a new tournament with the desired setting.

Public organizations are discoverable in search — anyone can request to join. Private organizations are invitation-only and won't appear in search results. Both types require admin approval for new members.

Account-Based (default) means players create their own accounts, join teams, and pay entry fees online via Stripe. Manual Entry means admins create players manually — no accounts or online payments needed. This is ideal for kids' leagues or casual tournaments where participants don't need their own accounts.

No. The registration mode is permanent and cannot be changed after organization creation. This is because it fundamentally affects how players, payments, and enrollments work. Choose carefully when creating your organization.

Subscription tiers are attached to organizations, not individual users. Starter (Free) gives you 1 tournament with standings & brackets, auto-scheduling, and manual payments. Pro ($19/mo) adds unlimited tournaments and in-app player payments (7% platform fee). Club ($49/mo) will add custom branding, marketing support, news, user notifications, and an organization FAQ — but Club is not yet available.

You need to be an admin of an organization first. Then go to the Teams section and click "Create Team". Select your activity, set the team name, gender requirement, and optionally add a location. You'll automatically become the team admin and a team member.

Find the team via Search or through an organization page. Depending on the team's join policy, you can either request to join (the team admin will review your request) or be added directly by a team admin. You must be an organization member to join a team within that organization.

It's a two-step process: First, a team admin visits the season page and clicks "Enroll My Team" to submit an enrollment request. The tournament organizer reviews and approves the request. Once approved, individual team members can go to their team's enrollment page to self-enroll and pay any entry fees.

If your request is rejected, your team won't be able to participate in that season. You can contact the tournament organizer for more information, or look for other available seasons that match your team's activity and gender requirements.

Yes! You can be a member of multiple teams, even across different organizations and activities. Each team membership is independent, and you can enroll in different seasons with different teams.

For individual tournaments, players enroll directly in a season without needing a team. For doubles, a pair enrolls together. The enrollment page adapts based on the tournament's competition mode — team enrollment requests are only required for team-mode tournaments.

We support three stage types: Round Robin (all teams play each other), Groups (teams divided into groups then play within their group), and Playoffs (single elimination bracket). You can configure 1 or 2 stages — for example, Groups followed by Playoffs.

A Tournament defines the competition format (activity, stages, rules). A Season is a specific time-bound instance of that tournament with its own dates, entry fees, enrolled teams, matches, and standings. One tournament can have many seasons — like a league that runs every spring and fall.

Once teams are enrolled in a season, organizers can generate a complete schedule automatically. For Round Robin, every team plays every other team. For Groups, teams play within their group. The system also handles odd numbers of teams by assigning bye weeks fairly.

Standings update automatically after each match. Teams earn points for wins and draws (configurable per tournament: default 3 for a win, 1 for a draw, 0 for a loss). Tiebreakers are applied in order: points, head-to-head record, goal/score difference, then goals/scores scored.

TournamentLens supports four scoring formats: Single Score (one score per side, e.g. soccer 2-1), Best Of (win a majority of games, e.g. best of 3 chess matches), Sets (set-based scoring like tennis 6-4, 3-6, 7-5), and Points (cumulative points, e.g. gymnastics or diving). The available formats depend on the activity selected.

Entry fees are charged per player, not per team. When a player enrolls in a season, they pay the entry fee set by the organizer. The fee is processed via Stripe Checkout. Players with unpaid fees have a "Pending" enrollment status and aren't eligible to play until payment is complete.

TournamentLens charges a 7% platform commission on all player entry fees processed through the platform. This means if the entry fee is $100, the player pays $100, the platform keeps $7, and the organization receives $93 to their connected Stripe account.

Go to your Organization Settings and click "Set up Stripe Connect". You'll be guided through Stripe's onboarding process to connect your bank account. Once set up, player payments will automatically be routed to your account (minus the 7% platform fee). Note: Only Account-Based organizations can set up Stripe Connect.

Yes! Simply set the entry fee to $0 when creating a season. Players will be able to enroll without making any payment, and their enrollment will be automatically approved.

Go to your Profile page from the sidebar menu. You can update your name, gender, date of birth, contact information, and emergency contact details. You can also upload a profile photo.

Yes. Go to Settings to configure your privacy preferences. You can control the visibility of your email, phone number, and social media links — choosing between "Everyone" and "Organization Members Only" for each.

Tournaments and teams can have gender requirements (Male, Female, or Co-Ed). When you try to join a team or enroll in a season, the system checks that your gender matches the requirement. Similarly, tournaments can set age limits, which are validated against your date of birth. Make sure your profile is up to date.